At Foremost Currency Group we have numerous security measures in place and always put the safety of your funds first. However, there are also steps you can take to protect your transactions from external threats.
We rely on you to check that the person you’re paying is genuine and that the account details you’ve been given are correct. Fraud has become a big risk for everyone. Unfortunately, we can’t always recoup money that’s been sent to a criminal.
If you ever notice anything unusual or have any security concerns please contact your account manager or get in touch on [email protected] or call +44 (0)1442 892060.
With so many online platforms and services using password protection, it can be very easy to fall into the habit of using one easy-to-remember password across multiple platforms.
However, one of the most important steps in protecting yourself from online fraud is using unique, complex and secure passwords.
If you have any concerns that your password has been hacked, change it straight away.
We will never ask for your password, and you should never share it with us
Here are some simple tips for maintaining computer, mobile and tablet security.
We receive dozens of emails every day, but before you engage with one it’s important to verify that it’s from a legitimate source.
When receiving an email from Foremost Currency Group there are a couple of things you can check to make sure it’s a genuine communication.
If you’re in any doubt about whether an email is from us contact your currency expert or email [email protected].
What should you look out for?
Protect yourself from fraudulent calls and texts by:
Our online service has a number of inbuilt features to protect your transactions.
If you notice something suspicious or think you may have been a victim of fraud, please let us know as soon as possible by contacting us on +44 (0) 1736 335 250 or [email protected].
We’re confident in the security systems we have in place but it’s vital that you stay vigilant too.
Remember, an offer being too good to be true, being asked to send money out of the blue or being put under time pressure can all be warning signs. Never send a payment if you have any concerns and contact us immediately if you do – we’re here to help.
We can accept no responsibility for funds being sent to the wrong account based on the content of a fraudulent email, so always verify that any payment details sent or received by email are genuine, using a trusted source.
I think I’m the victim of a scam in connection with my account. What do I do?
Contact us as soon as possible on +44 (0) 1736 335 250 or [email protected].
You can also report fraud to the police via Action Fraud using their on-line reporting tool or by calling 0300 123 2040.
If you’re not based in the UK, inform the police or anti-fraud authorities in your own country.
We’ve listed a range of red flags based on different transfer requirements in our Scams to watch out for section. It’s crucial that you take the time to check that your payment isn’t falling into the wrong hands.
The red flags and warning signs to look out for can differ depending on the reason for your payment. Below are some of the main things to be wary of.
Instances of relationship fraud have increased enormously in recent years.
Be particularly careful about sending money to someone you’ve never met in person, especially if you made contact via a dating app. Are they now asking for help with medical fees, housing or travel costs? Are they genuine?
Also beware impersonation scams, where you’re asked to send money to a family member who’s in trouble. Always contact that relation independently to check that a fraudster hasn’t got hold of their phone or hacked their social media accounts.
Have you checked that the goods exist, and that the supplier is genuine?
Be wary if you’re asked to pay a deposit or a big fee up-front as this could be an advance fee scam. Where possible, always check online reviews and get an invoice before paying anything.
Have you met the supplier? Do they have a registered business address? Are the contact details given by the supplier vague (maybe just a PO Box and a mobile or premium number)? Always verify that the person or business you’re dealing with is legitimate before sending a payment.
Fraudsters can intercept payments and redirect money to their own accounts, often by sending out a false invoice or email featuring their own account details. Make sure that the account details you’re paying into are genuine and think about sending a small payment first to check that the money has gone to the right place. This type of fraud is a particular risk in the property and real estate sector.
If an investment sounds too good to be true (high returns and low risk), it could turn out to be a scam.
Be wary of dealing with any company that approaches you out of the blue and always check that the property or investment you’re buying exists.
Is the broker willing to supply his/her copy ID? Does the company promoting the investment have a registered business address? Are the contact details vague (maybe just a PO Box and a mobile or premium number?) What do the online reviews say?
Are you being put under pressure to buy? Always check the FCA Register to see if there are any warnings about the individual or company you’re dealing with and look at the FCA’s Warning List. Seek advice from an FCA regulated firm before going ahead.
You can get additional help and advice on fraud from the following organisations:
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